{"id":13769,"date":"2025-05-27T14:27:07","date_gmt":"2025-05-27T12:27:07","guid":{"rendered":"https:\/\/ssrei.ch\/une-question-pour-lukas-heitzmann-controleur-ssrei-2\/"},"modified":"2025-05-27T15:19:50","modified_gmt":"2025-05-27T13:19:50","slug":"une-question-pour-lukas-heitzmann-controleur-ssrei-2","status":"publish","type":"post","link":"https:\/\/ssrei.ch\/fr\/une-question-pour-lukas-heitzmann-controleur-ssrei-2\/","title":{"rendered":"Une question pour Lukas Heitzmann, Contr\u00f4leur SSREI"},"content":{"rendered":"<h5>Un entretien professionnel repr\u00e9sente la moiti\u00e9 du chemin vers un b\u00e2timent durable. Il permet de prolonger la dur\u00e9e de vie de l\u2019immeuble et d\u2019\u00e9viter une d\u00e9molition pr\u00e9matur\u00e9e &#8211; un objectif souhaitable tant sur le plan \u00e9cologique qu\u2019\u00e9conomique. Monsieur Heitzmann, vous auditez le domaine du \u00ab Facility Management \u00bb dans le cadre des v\u00e9rifications SSREI. Quelles sont vos exp\u00e9riences en la mati\u00e8re ?<\/h5>\n<p>Il existe de grandes diff\u00e9rences m\u00e9thodologiques dans la mani\u00e8re dont les propri\u00e9taires assurent l\u2019entretien de leurs b\u00e2timents. L\u2019approche la plus r\u00e9pandue consiste \u00e0 d\u00e9l\u00e9guer cette t\u00e2che \u00e0 La g\u00e9rance, sur la base d\u2019un mandat formul\u00e9 de mani\u00e8re tr\u00e8s g\u00e9n\u00e9rale. L\u2019organisation et la qualit\u00e9 de l\u2019entretien d\u00e9pendent alors fortement des comp\u00e9tences de cette derni\u00e8re. Or, la capacit\u00e9 des gestionnaires \u00e0 \u00e9tablir correctement les contrats de maintenance pour les installations techniques est parfois insuffisante. Le r\u00e9sultat : un entretien incoh\u00e9rent et des co\u00fbts d\u2019exploitation par m\u00b2 tr\u00e8s variables au sein du portefeuille. Il est trop facile de simplement signer le contrat de maintenance propos\u00e9 par le fournisseur de l\u2019\u00e9quipement ou par l\u2019installateur.<\/p>\n<p>Les cahiers des charges de maintenance devraient \u00eatre r\u00e9dig\u00e9s par un sp\u00e9cialiste ind\u00e9pendant, et les offres \u00e9valu\u00e9es avec rigueur. C\u2019est dans un dialogue strat\u00e9gique entre le propri\u00e9taire, le gestionnaire et le professionnel sp\u00e9cialis\u00e9 que les contrats de maintenance peuvent ensuite \u00eatre \u00e9tablis de mani\u00e8re coh\u00e9rente \u00e0 l\u2019\u00e9chelle du portefeuille.<\/p>\n<p>Le succ\u00e8s r\u00e9side, comme souvent, dans les d\u00e9tails. La responsabilit\u00e9 d\u2019un entretien de qualit\u00e9, r\u00e9alis\u00e9 \u00e0 des co\u00fbts conformes au march\u00e9, incombe au propri\u00e9taire. Sa mise en \u0153uvre peut \u00eatre d\u00e9l\u00e9gu\u00e9e \u00e0 la r\u00e9gie, mais avec des directives claires et un reporting r\u00e9gulier. Ce qui m\u2019a \u00e9tonn\u00e9 : je n\u2019ai encore jamais vu de syst\u00e8me d\u2019assurance qualit\u00e9 appliqu\u00e9 \u00e0 un portefeuille immobilier. La diff\u00e9rence avec d\u2019autres industries est frappante. Le potentiel d\u2019am\u00e9lioration est consid\u00e9rable.<\/p>\n<p>&nbsp;<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-scaled.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13666 size-medium alignleft\" src=\"https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-300x271.jpg\" alt=\"\" width=\"300\" height=\"271\" srcset=\"https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-300x271.jpg 300w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-1024x924.jpg 1024w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-111x100.jpg 111w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-222x200.jpg 222w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-443x400.jpg 443w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-200x180.jpg 200w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-166x150.jpg 166w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-75x68.jpg 75w, https:\/\/ssrei.ch\/wp-content\/uploads\/2025\/05\/Lukas-Heitzmann-665x600.jpg 665w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>A propos de la personne : Lukas Heitzmann, ing\u00e9nieur dipl\u00f4m\u00e9 en technique du CVC, est fondateur et associ\u00e9 principal de la soci\u00e9t\u00e9 EnerCity SA. Cette entreprise conseille principalement de grands propri\u00e9taires immobiliers dans les domaines de l\u2019\u00e9nergie, de l\u2019organisation du facility management, des co\u00fbts d\u2019exploitation et de la d\u00e9carbonation. Le groupe est actif principalement en Suisse romande et emploie 57 collaborateurs.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un entretien professionnel repr\u00e9sente la moiti\u00e9 du chemin vers un b\u00e2timent durable. Il permet de prolonger la dur\u00e9e de vie de l\u2019immeuble et d\u2019\u00e9viter une d\u00e9molition pr\u00e9matur\u00e9e &#8211; un objectif souhaitable tant sur le plan \u00e9cologique qu\u2019\u00e9conomique. Monsieur Heitzmann, vous auditez le domaine du \u00ab Facility Management \u00bb dans le cadre des v\u00e9rifications SSREI. Quelles&#8230;<\/p>\n","protected":false},"author":5,"featured_media":10695,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-13769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Une question pour Lukas Heitzmann, Contr\u00f4leur SSREI - SSREI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ssrei.ch\/fr\/une-question-pour-lukas-heitzmann-controleur-ssrei-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Une question pour Lukas Heitzmann, Contr\u00f4leur SSREI - SSREI\" \/>\n<meta property=\"og:description\" content=\"Un entretien professionnel repr\u00e9sente la moiti\u00e9 du chemin vers un b\u00e2timent durable. Il permet de prolonger la dur\u00e9e de vie de l\u2019immeuble et d\u2019\u00e9viter une d\u00e9molition pr\u00e9matur\u00e9e &#8211; un objectif souhaitable tant sur le plan \u00e9cologique qu\u2019\u00e9conomique. Monsieur Heitzmann, vous auditez le domaine du \u00ab Facility Management \u00bb dans le cadre des v\u00e9rifications SSREI. 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